Reply To: New to site…got some!
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I have just started posting my fish over here in the UK.
I use a cardboard box lined with polystyrene and in this i place the fishbag 7×16 inch.. I have started double bagging them now as one split in transit and the buyer lost the fish, I use tons of shredded paper to stop the bag moving and to conserve some of the heat. Finaly a heat pack is selotaped to the polystyrene lid and the box is sealed.
The box is wrapped in FRAGILE tape and posted by Royal mail special delivery. This is guarenteed to arive before 1pm next day, so if i post at 5pm before the final collection of the day the fish are in transit for less than 24 hours.
Upto now i have posted 12 packages and a total of 122 fish, i am proud to say i have only lost a total of 4 fish in transit.
Did you get a refund from the seller?? I offer a refund system if i receive a photo of the fish dead in the sealed bag no later than 2pm..